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Legal Framework

The Ongpin Standard: Terms of Service

Welcome to Fresh Look Cleaning. By accessing our website at freshlookcleaning.cc, you agree to be bound by these Terms of Service. Our mission is to provide Manila's premier cleaning services with absolute transparency. These terms outline the responsibilities, rights, and expectations for all visitors engaging with our digital presence and booking services.

This document acts as a clear agreement between Fresh Look Cleaning ("we," "us," "our") and you ("the user," "the client"). We reserve the right to update these terms at any time to reflect changes in our services or legal requirements. Continued use of our site constitutes acceptance of any modifications.

Version 1.0

Effective Date: January 2026

1. Site Usage & Digital Access

Fresh Look Cleaning grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to download, modify, or reproduce any portion of our content without prior written consent. We operate with a "clean code" philosophy—both in our cleaning services and our digital infrastructure. Any automated data scraping, bots, or scripts that interfere with the normal operation of the site are strictly prohibited.

Users must ensure their access to the site complies with all local Philippine and international laws. By using our site, you represent that you are at least 18 years of age and possess the legal authority to enter into this agreement. We maintain the right to restrict access to specific areas of the site or the entire domain for any user violating these provisions.

Professional cleaning standards

2. Service Engagement & Booking

While this website serves as an informational platform and booking gateway, all service engagements are subject to separate contractual agreements. Booking a service through our contact form or phone constitutes a request for service, not a confirmed appointment. Our team will confirm availability and provide a formal quote based on the scope of work (Residential Sanctuary or Commercial Polish).

Pricing displayed on the website is for estimation purposes only. Final costs are determined after a walkthrough or virtual consultation. Fresh Look Cleaning reserves the right to refuse service if the requested environment poses safety risks to our specialists or violates our chemical-safe policies. All bookings are subject to our cancellation policy, which requires 24-hour notice to avoid fees.

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Section 3

Limitations of Liability

Digital Accuracy

We strive for absolute accuracy in our content. However, cleaning methodologies and service descriptions may evolve. We do not warrant that the site content is complete, accurate, or current.

Third-Party Links

Our site may contain links to third-party websites (e.g., insurance partners). These are provided for convenience. We do not endorse or assume responsibility for their content or privacy practices.

Service Outcomes

While we aim for perfection, specific cleaning results depend on the condition of the premises. Fresh Look Cleaning is not liable for pre-existing damages revealed during the cleaning process.

4. Intellectual Property & Data

All visual elements, logos, text, and graphic designs on this website are the exclusive property of Fresh Look Cleaning. The "Ongpin Standard" methodology name and associated visual trademarks are protected. Visitors are prohibited from using our branding without written authorization.

When you interact with our contact forms, we collect necessary data (name, email, phone) solely to facilitate cleaning quotes and service coordination. We do not sell or lease your personal data to marketing agencies. Your information is stored securely and handled in accordance with our Privacy Policy.

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Secure & Discreet

5. User Conduct & Violations

Fresh Look Cleaning is committed to a safe and respectful environment for our clients and staff.

  • Posting false information in booking requests or testimonials.
  • Attempting to bypass website security or inject malicious code.
  • Harassment of Fresh Look Cleaning staff via digital or physical channels.

Violation of these terms may result in immediate termination of service agreements and legal action where applicable. We value integrity and expect the same from those we serve.

Need Clarification?

Legal jargon can be dense. If you have questions about these terms, our team is ready to help.

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"A clean agreement is the foundation of trust."

EFFECTIVE JANUARY 2026 • FRESH LOOK CLEANING